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info@vintageheaddresses.com
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Placing an order and payment:
Email us or use our contact form to check availability. Please include the item
number, a short description and the price of the piece you wish to order. We
will then confirm your order and invoice you via secure PayPal invoice. Payments
by cheque are also accepted. Cheques should be made payable to C Bond and sent
to C Bond, Vintage Headdresses, 20 Macroberts Reply, Lossiemouth, Moray, IV31
6TR. Please include your full name, address, cheque guarantee card number, and
the item number and description of the product ordered.
Delivery within the UK:
Postage and packing within the UK is £7.95 via Special Delivery which includes
full insurance. Items are lovingly wrapped in acid-free tissue for future
preservation and beautifully boxed. We aim to despatch items (excluding bespoke
or customised items) within 2 - 10 days of receipt of cleared payment. If you
require your order urgently please let us know before ordering and we will
do our utmost to accommodate your timescale. We also happily ship overseas to
International customers. Please contact us for a shipping quote. Delivery
timescales for bespoke or customised orders: Delivery timescales for
bespoke or customised orders will differ depending upon the details of the order
and materials required. We aim to complete bespoke or customised orders within 5
-10 weeks, but accurate timescales for individual orders will be discussed as
part of the bespoke ordering process. Refunds & Returns:
We are certain that you will be delighted with your order from Vintage
Headdresses. However, should you not be completely satisfied with your purchase, we will
happily refund the
total cost of your order, excluding all postage and packaging, on “ready to wear”
goods returned within 7 days of receipt. Notice of intention to return must be
received via email within 2 days of receipt and the item MUST be returned
strictly within 7 days. NO returns are accepted after this
period. Refunds will not be given for used goods under any circumstances, nor
will returns be accepted after your wedding date has passed. All
returns will be refunded within 30 days of receipt of the goods. Please note
that a refund will not be given if products are returned marked or damaged in
any way or are returned in a condition unsuitable for re-sale. Products not
returned strictly within 7 days will not be refunded. Refunds will only be given
if the item and all packaging (excluding external wrapping) is returned in the
exact same condition as it was sent. For hygiene reasons we cannot offer a
refund for earrings. We require that all goods are
returned by Special Delivery in the UK (which is the only delivery method to provide
insurance on jewellery items) as we cannot be responsible for any goods lost
within transit upon their return to us. If the item is damaged or lost during transit
the buyer will be responsible for claiming insurance. International returns must
be fully insured. Please address all returns to C Bond,
Vintage Headdresses, 20 Macroberts Reply, Lossiemouth, Moray, IV31 6TR. Please note that returns are not
available on bespoke or customised items.
Vintage Condition:
We want you to be entirely satisfied with your purchase. All the vintage pieces
used within the designs are in their original vintage condition. They have been
selected for their beauty, character and appearance but may show some very
slight signs of age. They are, after all, vintage, some up to 80 years old.
There may be some minor wear to the plating of the piece or very minor foil
spotting or age-related dullness to occasional stones. All diamante stones,
crystals and pearls will be intact but some very detailed marcasite pieces may
be missing tiny marcasite virtually unnoticeable without a jeweller’s loupe.
These will not detract from the beauty of the piece or we would not use them.
Flaws will be minor but please do ask any relevant questions about the items
which interest you prior to ordering. Particularly aged pieces will be stated as
“aged”. Consequently, the price of pieces will have been adjusted accordingly.
Disclaimer:
Price and availability information is subject to change without notice.
All web site design, text, graphics, product designs, photographic
reproductions, the selection and arrangement thereof (excluding editorial media
or press photos), and all software compilations, underlying source code,
software (including applets) and all other material on this web site are
copyright of Vintage Headdresses and its affiliates, or their content and
technology providers. All rights reserved. Materials and designs from this site
may NOT be copied, modified, republished, uploaded, posted, transmitted, or
distributed in any form or by any means without our prior written permission.
Unauthorised use or copying of designs will violate copyright and trademark laws
and could result in criminal or civil action. All statements and information
contained on this site are believed to be correct and are stated in good faith.
However, Vintage Headdresses shall not be liable for any loss, damage or
inconvenience arising from inaccuracies. We do not endorse any external
organisations that may be accessed from our site; we have no control over their
services or the content of their sites. We can not be held responsible for
silver or metal tarnishing whether sterling or plated. Plated items may wear
with time, exposing the base metal. We cannot be held responsible for any
allergic reactions, metal or otherwise. All items are constructed from wire and
glass crystals and material, and may have small objects or sharp parts. Care
must be taken when handling, wearing and using such items. Vintage Headdresses
does not accept responsibility for any loss, injury or damage arising from the
misuse or negligent supervision of such items. In particular, such items are not
toys and are unsuitable for small children and should be kept out of reach and
fully supervised at all times. Email:
info@vintageheaddresses.com
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